Cancellations

We have reserved your appointment time, therefore we request that you provide us with a minimum of 24 hours notice to change or cancel your appointments. Changes made within 24 hours will be subject to a charge of 50%.

Minimum Age

Our Spa environment is not appropriate or safe for children. We thank you for understanding.

Customer Service

Please let us know if there is anything we can do to make your time at Derm Essentials more relaxing. If, for any reason, you are dissatisfied, please see the Spa Manager.

Product Return Policy

We regret we cannot exchange or refund products that have been used or opened.

Payment of Services

We accept Visa, MasterCard, Interac, personal cheques and cash. $25 charge on all NSF cheques.

Pricing

All prices are subject to change without notice.

Consultations

All consultations are complimentary with the exception of sclerotherapy. Referrals not necessary.

Cell Phones

As our guests are here to escape, we kindly ask that you please turn off cell phones and pagers.

Smoking

Out of respect for others, our spa is smoke-free.

Gift Certificate?

Available for any service or dollar amount.